Articles
How do I clear my cache to check if a problem is on my side?
Caching at several layers can show you stale content. Test in a private/incognito window first —...
How do I find and read my website's error logs?
Error logs are the fastest way to diagnose 500 errors, blank pages, and script crashes. cPanel...
How do I fix "ERR_TOO_MANY_REDIRECTS"?
This means your site is stuck in a redirect loop — page A sends to B, which sends back to A. The...
How do I fix "This site can't be reached"?
This browser message usually means your computer could not connect to the server at all — often a...
How do I fix "Your connection is not private" (SSL error)?
This warning means the browser does not trust the site's SSL certificate. The usual causes are an...
How do I fix a "403 Forbidden" error?
A 403 means the server refused access to the requested resource. The most common cause is...
How do I fix a "404 Not Found" error?
A 404 means the requested page or file does not exist at that path. Check the URL carefully first...
How do I fix a "500 Internal Server Error"?
A 500 error means a script failed on the server. The two most frequent causes are a broken...
How do I fix a "502 Bad Gateway" error?
A 502 means the web server got an invalid response from the PHP backend, usually during heavy...
How do I fix a "503 Service Unavailable" error?
A 503 means the server is temporarily unable to handle the request — usually overload, a restart,...
How do I fix a "504 Gateway Timeout" error?
A 504 means a request took too long for the backend to finish. It usually points to a slow query,...
How do I fix a "DNS_PROBE_FINISHED_NXDOMAIN" error?
This error means the domain name could not be resolved to an IP — the DNS lookup failed. It is...
My account is suspended — what do I do?
A suspension shows a hosting placeholder page instead of your site. The two usual reasons are an...
My email stopped working — how do I fix it?
Most email failures are wrong settings or a full mailbox. Start by sending a test using cPanel...
My website is down — how do I troubleshoot it?
First confirm whether the outage is global or just you. Open a "down for everyone" checker or...
What do common errors mean (404, 500, 502, 503, timeouts)?
HTTP status codes tell you where the problem lies. As a rule: 4xx codes are client/request...
Why am I getting a "406 Not Acceptable" error?
A 406 on cPanel/LiteSpeed servers is almost always a ModSecurity rule blocking your request —...
Why can't I connect to FTP?
FTP failures are usually wrong credentials, the wrong port/mode, or a firewall block after failed...
Why can't I log in to cPanel?
Most cPanel login problems are wrong credentials, the wrong URL, or a temporary IP block after...
Why does my site work on www but not without www (or vice versa)?
This happens when only one version of the hostname is configured or redirected. Both should...
Why is my contact form not sending emails?
Forms usually fail because PHP mail() is unreliable or messages land in spam. The fix is almost...
Why is my new site showing the old website?
Seeing the old site after a migration is almost always caching or DNS still pointing to the...
Why is my website asking to download a file instead of showing the page?
When the browser downloads your PHP file instead of running it, the server is treating it as...
Why is my website showing a default/blank page?
A default placeholder or blank page usually means the server cannot find your real index file, or...
