Articles
How do I give someone else access to my account safely?
Never share your main password. Instead, give limited, revocable access:Client area (billing):...
How do I report abuse or spam?
If you've received spam, phishing or other abuse originating from a Toshost-hosted site or email,...
How does Toshost handle my personal data (privacy)?
Toshost collects the personal information needed to provide and bill your services - such as your...
Is my data backed up and how is it protected?
Toshost maintains server-level backups as part of routine operations, and your data sits on...
What are Toshost's support hours and response times?
Toshost provides support primarily through the ticket system in your client area, which you can...
What content is not allowed on Toshost hosting?
To keep our network safe and lawful, the following are prohibited:Illegal content, including...
What happens to my data if I cancel?
When you cancel a hosting service, it is scheduled for termination either immediately or at the...
What is Toshost's uptime guarantee / SLA?
Toshost aims to keep your services online with high availability, backed by LiteSpeed servers and...
What is the Acceptable Use Policy?
The Acceptable Use Policy (AUP) defines what you may and may not do on Toshost services. It...
Where are Toshost's servers located?
Toshost operates data centers and server locations to serve our customers reliably, including...