Why are my emails going to the spam folder? (SPF, DKIM, DMARC) Print

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Mail usually lands in spam when the receiver can't verify it really came from your domain. Three DNS records fix this:

  • SPF lists which servers may send for your domain.
  • DKIM adds a cryptographic signature proving the message wasn't altered.
  • DMARC tells receivers what to do if SPF/DKIM fail.

In cPanel, open Email Deliverability. Any domain showing a problem will offer a Repair button that installs the correct SPF and DKIM automatically. To add DMARC, create a TXT record at _dmarc.yourdomain.com such as v=DMARC1; p=none; rua=mailto:you@yourdomain.com. Also avoid spammy subject lines and keep a real reply-to. Records can take a few hours to update. If issues persist, open a ticket.


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