How do I whitelist or blacklist an email address? Print

You can always allow (whitelist) or always block (blacklist) senders through the spam filter.

1. Log in to cPanel and open Spam Filters.
2. Click Show Additional Configurations.
3. Use Whitelist (Emails Allowed) to add trusted senders, or Blacklist (Emails Blocked) to block unwanted ones.
4. Enter a full address like friend@example.com, or use a wildcard like *@example.com to cover a whole domain, then save.

For more control over what happens to blocked mail (such as deleting it or moving it to a folder), create a rule under Email Filters instead. Whitelisting is handy for newsletters that keep getting flagged as spam. If a sender is still blocked after whitelisting, please open a ticket.