SFTP encrypts your file transfers over SSH, which is safer than plain FTP. To connect:
- In your FTP client (like FileZilla), set Protocol to SFTP - SSH File Transfer Protocol.
- Enter:
- Host: your server hostname (from your welcome email)
- Port:
22(or the SSH port noted in your welcome email) - Username/Password: your cPanel username and password
- Connect and browse to
public_html.
SFTP uses your main cPanel/SSH login rather than a separate FTP account. Some shared plans require SSH/SFTP access to be enabled first - if your connection is refused, open a ticket to confirm SSH is active for your account. You can also use key-based authentication by uploading your public key in cPanel's SSH Access tool.