How do I connect securely with SFTP? Print

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SFTP encrypts your file transfers over SSH, which is safer than plain FTP. To connect:

  1. In your FTP client (like FileZilla), set Protocol to SFTP - SSH File Transfer Protocol.
  2. Enter:
    • Host: your server hostname (from your welcome email)
    • Port: 22 (or the SSH port noted in your welcome email)
    • Username/Password: your cPanel username and password
  3. Connect and browse to public_html.

SFTP uses your main cPanel/SSH login rather than a separate FTP account. Some shared plans require SSH/SFTP access to be enabled first - if your connection is refused, open a ticket to confirm SSH is active for your account. You can also use key-based authentication by uploading your public key in cPanel's SSH Access tool.


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