Articles
How do I access webmail?
Webmail lets you read and send email in your browser, with no setup.Go to...
How do I back up my emails?
You have a few easy options to keep a copy of your mail.Mail client download: add the account to...
How do I change the priority of my MX records?
MX priority decides which mail server is tried first; the lowest number wins. Edit it in...
How do I check why an email wasn't delivered? (email logs)
Use the mail delivery log in cPanel to see what happened to a message.Log in to cPanel and open...
How do I create an email account in cPanel?
You can create a mailbox in a couple of minutes from cPanel.Log in to cPanel (the link is in your...
How do I create an email filter or rule?
Filters automatically sort, forward, or block mail based on rules you set.Log in to cPanel and...
How do I create an email forwarder?
A forwarder automatically sends a copy of incoming mail to another address.Log in to cPanel from...
How do I delete an email account?
Delete a mailbox from cPanel in a few clicks. Note: deleting an account permanently removes all...
How do I enable DKIM for my domain?
DKIM adds a digital signature that proves your mail is genuine, improving deliverability. On...
How do I fix "cannot receive email"?
If new mail isn't arriving, try these steps in order:Log in to Webmail at...
How do I fix "cannot send email" / SMTP problems?
Sending failures are almost always an outgoing (SMTP) setting issue. Work through these:Confirm...
How do I forward all email for my domain to another domain?
Use a domain forwarder (catch-all) to send every message for your domain to another address or...
How do I get my mail server removed from a blacklist?
First confirm the listing, then request delisting. Check your sending IP at a tool like MXToolbox...
How do I increase my mailbox quota or free up email space?
You can resize a mailbox or clear space directly in cPanel.Log in to cPanel and open Email...
How do I migrate email from another provider to Toshost?
The goal is to move your old messages into your new mailbox. The cleanest method is an...
How do I reset an email account password?
Changing a mailbox password takes a moment in cPanel.Log in to cPanel from your client area.Under...
How do I set up a catch-all / default email address?
A catch-all (default address) collects any mail sent to a non-existent username at your domain,...
How do I set up an autoresponder (vacation message)?
An autoresponder sends an automatic reply, ideal for holidays or out-of-office notices.Log in to...
How do I set up an email mailing list?
cPanel includes Mailman for running discussion or announcement lists where one address reaches...
How do I set up email autoconfiguration on my devices?
cPanel makes setup easy without typing server names manually.Log in to cPanel and open Email...
How do I set up email in Thunderbird?
Add your hosting mailbox to Mozilla Thunderbird as follows.Go to Account Settings > Account...
How do I set up email on an Android phone?
Most Android phones use the Gmail app or a built-in Email app for this.Open the mail app and...
How do I set up email on my iPhone or iPad?
Set up your mailbox on iOS in a couple of minutes.Open Settings > Mail > Accounts > Add...
How do I set up my email on Apple Mail (Mac)?
Add your hosting mailbox to Apple Mail on your Mac like this.Open Mail > Settings >...
How do I set up my email on Outlook?
Add your mailbox to Outlook in a few steps. First create the account in cPanel if you haven't.In...
How do I stop spam coming to my mailbox?
cPanel's built-in Apache SpamAssassin filters most junk automatically. Tune it like this:Log in...
How do I use my domain for email only (no website here)?
Yes, you can host email with us while your website lives elsewhere. You just point the...
How do I whitelist or blacklist an email address?
You can always allow (whitelist) or always block (blacklist) senders through the spam filter.Log...
What are the correct email server settings and ports?
Use these settings when adding your account to any mail app. Always use your full email address...
What does "mailbox is full" mean and how do I fix it?
It means the mailbox has reached its storage quota, so the server can no longer accept new...
What is greylisting and why is my mail delayed?
Greylisting is an anti-spam technique. When a server you've never received from sends a message,...
What is the difference between IMAP and POP3?
Both let your app fetch mail, but they handle storage very differently.IMAP keeps your mail on...
What is the maximum email attachment size?
The practical limit on most cPanel/LiteSpeed mail servers is around 25–50 MB per message,...
Why are my emails going to the spam folder? (SPF, DKIM, DMARC)
Mail usually lands in spam when the receiver can't verify it really came from your domain. Three...
Why do I get an SSL/certificate error in my mail client?
This usually means your mail client is using your domain name as the server while the SSL...
Why is my email delayed?
Email delays are usually caused by the receiving side, not your account. Common...
