To pay by bank transfer, log in to your client area and open the invoice under Billing > My Invoices to view our bank account details on the bank transfer payment screen. Then:
- Transfer or deposit the invoice amount to the listed bank account.
- Keep your transfer reference, deposit slip, or transaction details.
- Submit the transaction reference (and a screenshot or slip image) so our team can verify and apply the payment.
Bank transfers are processed manually, so allow some time for the funds to clear and for verification. Once confirmed, your invoice is marked Paid. If the payment doesn't reflect after a reasonable period, open a ticket with your transfer details and we'll track it down.
