Refund eligibility at Toshost depends on the specific product and how much time has passed since purchase or renewal. Some services may qualify for a refund within a certain window, while others - such as domain registrations and certain add-ons - are typically non-refundable once processed.
Because the terms vary by product, the best step is to review the refund and terms-of-service pages on our website, or open a ticket describing your service and situation. Our billing team will confirm whether your purchase qualifies and explain how any approved refund is issued. To request a refund, you can also start by submitting a cancellation for the service from Services > My Services in your client area and noting that you'd like a refund.
