How do I fix a "DNS_PROBE_FINISHED_NXDOMAIN" error? Print

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This error means the domain name could not be resolved to an IP — the DNS lookup failed. It is usually a DNS or registration issue, not the server.

  1. Check the spelling of the domain in your address bar.
  2. Confirm the domain is active and not expired in your client area or at your registrar.
  3. Verify the domain points to our nameservers (see your welcome email); if you just changed them, allow up to 24–48 hours to propagate.
  4. Flush your DNS cache (ipconfig /flushdns on Windows) and restart your router.
  5. Try a public DNS like 1.1.1.1 or 8.8.8.8 to rule out your ISP.

If the domain is registered, pointed correctly, and propagated but still fails, open a ticket.


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